Frequently asked questions

You can pay cash on delivery — hand the amount to the rider when your order arrives — or by bank deposit, with the account details shown at checkout. No card or account is needed to order.

Orders received — and, for a bank deposit, paid in full — before 3pm on a working day are handed to the courier the same day; others the next working day. Delivery is typically 3–5 working days, and up to 7 for remote areas.

Delivery is included in the price you see at checkout. There is no separate delivery charge today; if one is ever introduced it will be shown before you confirm.

No. You can check out with just a phone number. Creating an account is optional and only saves your addresses and order history for next time.

Use the track order page with your order number and the phone you ordered with, or the WhatsApp message we send when the parcel is collected, which carries the tracking number. If anything looks wrong, message us on WhatsApp and we will check it for you.

Every pack we ship comes from the manufacturer or their authorised distributor. Packs carry a QR code or batch number you can verify — scan it and check the code matches the pack you received. If a seal is broken or the code does not verify, do not use the product and contact us the same day.

Where a product comes in more than one pack size, the sizes appear as chips under the price. Each size is priced separately — pick a size and the price, stock line and cart entry update to match it.

Yes, and it costs nothing. Message us on WhatsApp with your crop, the growth stage and what you are seeing in the field — a photo of the affected leaf helps a lot. Our team replies during working hours with a recommended product and dose. Always read the product label before use.

Every product page lists the active ingredient, the target crops and pests, and the label dose per acre. Always follow the label on the pack you received — it is the legal instruction and it takes priority over anything else. Wear gloves and a mask while mixing, spray in the cool part of the day, and keep to the pre-harvest interval stated on the label.

Open crops and pick what you grow — cotton, wheat, rice, maize, sugarcane, vegetables or orchard — and you will see only the products our agronomists field-test for it. On the products page you can also filter by crop, category and problem.

Tell us within 48 hours of delivery, with a photo of the pack and the outer carton, and we will replace it or refund it. Because these are agricultural chemicals, we cannot accept returns of packs that have been opened or part-used unless the product itself is faulty.

Orders cannot be changed or cancelled online. Message us on WhatsApp with your order number as soon as possible and before the courier collects the parcel — we will change or cancel it for you. Once the courier has collected the parcel it has to be handled as a return instead.

We do, for dealers and for large-acreage growers buying full-season packages. Message us on WhatsApp or use the contact form with your district and expected volumes, and our team will send you a quote.

Yes. Use the globe button in the header to switch between English and اردو. The whole storefront, including product pages and checkout, switches with it.